About Restoration of the Triad

Meet Our Team

Our team brings together over 144 years of combined experience in the restoration industry, delivering a depth of knowledge and expertise our customers can rely on. United by a shared commitment to excellence, we pride ourselves on responding quickly, working efficiently, and providing high-quality service during some of life’s most challenging situations.

We understand the stress that comes with water, fire, and property damage, and our team is dedicated to guiding customers through every step of the restoration process with professionalism, compassion, and care. From initial response to final restoration, we are here to help you recover with confidence.

In a hurry? Call us:

(336) 515-6649

Available 24 hours a day, 7 days a week

Immediate Response, Transparent Pricing

Certified Technicians

Work with your insurance company

Water Damage Cleanup

Fire Damage Restoration

Mold Damage Restoration

Our Team

Ron Jones
President and Founder
Ron Jones
Ron Jones is the President and founder of the company, bringing over 20 years of experience in the IT field and a strong commitment to innovation and service. A proud veteran, Ron opened the business nine years ago with a vision to deliver exceptional restoration services backed by integrity, discipline, and cutting-edge technology.
Jake Crouch
Mitigation Manager
Jake Crouch
Jake Crouch is the Mitigation Manager with 9 years of experience in the restoration industry. He is passionate about helping customers during times of crisis and values the opportunity to provide relief and support while helping restore their properties and peace of mind. Jake enjoys meeting people from all walks of life and takes pride in making a positive impact during challenging situations.
Brittany Sides
Office Manager
Brittany Sides
Brittany Sides is the Office Manager and brings 12 years of experience in the restoration industry to the team. She thrives in the fast-paced, problem-solving environment restoration provides and is passionate about helping customers through challenging situations with structure, support, and care. Brittany’s operational mindset and people-centered approach help ensure projects run smoothly while delivering a positive customer experience during stressful times.
Thomas Charlton
Construction Manager
Thomas Charlton
Thomas Charlton is the Construction Manager and brings 25 years of experience in the restoration and construction industry to the team. He enjoys meeting new people and takes pride in helping restore damaged properties and guiding customers through the rebuilding process with professionalism and care. In addition to his restoration experience, Thomas has over 15 years of service as a Law Enforcement officer and also served one tour in Afghanistan as a military contractor. His dedication, leadership, and commitment to serving others are reflected in every aspect of his work.