We are so sorry if you have been impacted by this hurricane but we are here to help. The following steps might help you to make the process a little easier:
Contact your insurance company and let them know you are filing a claim – they may provide a claim number at that time – text or email it to yourself so it’s easy to find later.
Do NOT wait until an adjuster can see your home (it may take several days), once you have a claim #, contact Restoration 1 of Tampa Bay to begin dry out procedures, preventing further damage to the building and contents.
Take as many photos and/or videos of your flood-damaged property both on the outside and inside of the building and label them, by room, before you remove anything—take special note of items of higher value. For items like washers & dryers, hot water heaters, kitchen appliances, televisions, and computers, make sure you take a photograph of the make, model, and serial number. This information should be provided to the adjuster. Restoration 1 of Tampa Bay can help with this.
Remove your flood damaged items:
For your building items (e.g., flooring), retain samples such as carpet, wallpaper, and drapes for your adjuster’s inspection. Restoration 1 of Tampa Bay can help with this.
For your personal property items, separate the damaged from undamaged items for your adjuster’s inspection. Restoration 1 of Tampa Bay’s Client Advocate can give advice and direction with this.
Dispose immediately of porous and semi-porous content items wet with flood water as they may pose a health risk. Dispose of perishable food items, clothing, cushions, pillows, etc. after photographing them. Restoration 1 of Tampa Bay can help you arrange for dumpster and garbage removal.
Confirm your available NFIP coverage. Some policyholders may only have building or contents (personal property items) coverage; not both. Restoration 1 of Tampa Bay’s Client Advocate can help navigate this with you.
Contact repair services if the building’s electrical, water, or HVAC systems are damaged. Only use licensed & insured contractors for remediation or repairs. Restoration 1 of Tampa Bay has many trusted service partners on call to help our clients with service calls.