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  • Restoration 1

    Would recommend Restoration 1 to anyone with water damage, they are top of the line.

    “Had the house checked for mold, could not be happier with not only the professionalism but the knowledge as well. Was very thorough and straight forward with us and left us feeling comfortable instead of scratching our heads. Would recommend Restoration 1 to anyone with water damage, they are top of the line.”

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  • Restoration 1

    The customer service was great and I would recommend this company to anyone.

    “Mike was absolutely great! I had a company tell me something a little different than restoration and Mike was there to talk me through everything, explain things in detail, and help put me at ease with a mold/condensation scare. He took the time out of his day to contact my boyfriend and I multiple time to get things clear and spent an additional 20 minutes on the phone with me to clear up more confusion caused by a different company. The customer service was great and I would recommend this company to anyone. Thank you Mike, we greatly appreciate it!”

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  • Restoration 1

    If I ever have anything that happens again, I will call Restoration 1 of Louisville.

    “These men did a great job. All work was cleaned up and items put back into the rooms they belonged to. If I ever have anything that happens again, I will call Restoration 1 of Louisville.”

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  • Restoration 1

    We couldn't have been happier to the service that Mike provided.

    “We couldn't have been happier to the service that Mike provided. We would recommend him and will be referring him to everyone we know.”

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  • Restoration 1

    Mike was extremely professional, honest and polite.

    “Mike was extremely professional, honest and polite. We did not end up needing his service. This was on his recommendation.”

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  • Restoration 1

    You took the pressure off me by taking care of everything and offering suggestions on dealing with insurance

    “Thanks again for your professional job of cleaning things up for me. You took the pressure off me by taking care of everything and offering suggestions on dealing with insurance, Not something we have much experience having to deal with insurance claims.”

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  • Restoration 1

    Very nice people to work with!

    “Very nice people to work with!”

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  • Restoration 1

    Very helpful, courteous, and pleasant.

    “Company was very helpful, courteous, and pleasant.”

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  • Restoration 1

    We are very pleased with the work!

    “We are very pleased with the work from the Mike Reid team! Very happy with everything they did. I will refer friends if they need this kind of work done!”

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  • Restoration 1

    Wonderful, prompt, and cheerful service!

    “Wonderful, prompt, and cheerful service!”

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  • Restoration 1

    In times of such stress and helplessness, it is comforting to know there are people like those that work at Restoration 1 in the world!

    “In times of such stress and helplessness, it is comforting to know there are people like those that work at Restoration 1 in the world! Sharon rushed to our home the day of incident, the Reids were out the very next day. Everything was explained to me in detail. I would 100% use them again!”

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  • Restoration 1

    Everyone did a wonderful job!

    “Everyone did a wonderful job. The response and work was done quickly and professionally.”

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  • Restoration 1

    Very professional and quick!

    “You all are a joy to work with. Very professional and quick. Thank you for all your services!”

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  • Restoration 1

    Restoration 1 takes the anxiety & worry out of the situation & solves the problem!

    “Walking into your basement at 10:30 on a Sunday night and seeing deep, standing water containing sewage effluent all over the floor is one of the low points in the life of the homeowner. After realizing that this was too dangerous and overwhelming to solve myself, I immediately went online to find an outfit who would be able to come out & help us the next day. Fortunately, I also checked with our plumber Monday morning and he strongly recommended Restoration 1. Before lunchtime Monday, Restoration 1's owner, Mike Reid, was at our house, analyzed what was needed, organized a plan with timetable, ordered and delivered a small dumpster to the house, and brought in his equipment to clean up and sanitize this noxious and potentially very hazardous issue. It was a process that was incredibly thorough and left this 150 year old basement more clean and sanitary than it had ever been in it's long lifetime. I have the highest praise for Mike, Restoration 1, and all of his staff for their professionalism, high standards, thoroughness, and the peace of mind they offer to clients who are in distress. One doesn't call a company which provides the services that Restoration 1 offers unless there is a real (usually an emergency) issue. Restoration 1 takes the anxiety and worry out of the situation and solves the problem. Thank you so much!”

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  • Restoration 1

    Made it easy on me.

    “They have made this very easy on me, have been respectful, and didn't waste my time.”

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  • Restoration 1

    Kept us informed!

    “Very organized and kept us informed!”

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  • Restoration 1

    Impressed with Restoration 1!

    “I was impressed with Restoration 1's interest in a good job rather than just going through the motions. You will be recommended to others.”

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  • Restoration 1

    Very good to work with!

    “Very good to work with. They were really friendly, very clean, fast, polite, and efficient.”

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  • Restoration 1

    Could not ask for a more professional crew!

    “Awesome job! Restoration 1 responded the night our plumbing exploded and immediately assessed what needed to be done. They were in the next day clearing, cleaning, and trashing what needed to be. Our house is now cleaned and ready for the plumbers to do their work. Could not ask for a more professional crew! Thank you!”

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  • Restoration 1

    Wonderful service!

    “Wonderful service! Efficient and well coordinated with excellent communication. We are very pleased with the completed work and integrity of Ram Jack. We would not hesitate to recommend.”

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  • Restoration 1

    Prompt and extremely courteous!

    “Excellent work - prompt and extremely courteous! You were very helpful during a very busy weekend. Thank you!”

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  • Restoration 1

    Very prompt excellent service!

    “Very very prompt excellent service! They were very attentive to detail.”

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  • Restoration 1

    This company did an excellent job!

    “This company did an excellent job. They responded to our call immediately and were on time every day they came out. They also kept us informed of what they were doing. They are a very good company. Honest and reasonably priced. Great job!”

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  • Restoration 1

    Very professional and honest!

    “Restoration 1 was very professional and honest. They were detailed about all work being performed. Will use again!”

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  • Restoration 1

    I will definitely call him again!

    “Mike is an extremely responsive, honest guy. He got here immediately after I called him, wore shoe covers, and quickly assessed the situation. It turned out we didn't need his services and he was happy to let us know that. He gave me some advise on how to deal with it without needing to pay him a fee. I highly recommend Restoration 1 of Louisville. If we ever have damage, I will definitely call him again!”

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